Terms & Conditions

1 Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and bit100 ("bit100," "we," "our," or "us"), the operator of the online gaming platform accessible at bit100.app ("Platform"). By accessing the Platform, registering an account, making a deposit, or using any service offered by bit100, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree to any provision of these Terms, you must immediately cease all use of the Platform and close your account if one has already been created. Continued use of the bit100 Platform following any posted update to these Terms constitutes your acceptance of the revised Terms.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, which are incorporated by reference into these Terms and form part of this agreement.

2 Definitions

For the purposes of these Terms, the following definitions shall apply:

• "Account" means the personal account created by a Player on the bit100 Platform.
• "Balance" means the total amount of funds held in a Player's Account, including real money and bonus funds separately tracked.
• "Bonus Funds" means any promotional credits, free spins, or incentives credited to a Player's Account that are subject to wagering requirements before withdrawal.
• "KYC" means Know Your Customer — the identity and age verification process bit100 is legally required to conduct on all account holders.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government regulatory body that licenses and regulates bit100's operations.
• "Platform" means the bit100 website, mobile-optimized site, and all associated gaming services accessible at bit100.app.
• "Real Money" means funds deposited by the Player and available for wagering and withdrawal, separate from bonus funds.
• "Services" means all games, betting options, payment processing, customer support, and other features provided through the Platform.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before it becomes eligible for withdrawal.

3 Eligibility & Registration

3.1 Age Requirement

You must be at least 21 years of age to register and use the bit100 Platform. This requirement is mandated by Philippine law and strictly enforced by bit100. Players who are found to be under the age of 21 at the time of registration or at any subsequent point will have their accounts permanently closed. Any winnings accumulated on an underage account will be forfeited in full, and all deposits will be returned to the payment method used, less any amounts already withdrawn.

3.2 Geographic Eligibility

The bit100 Platform is intended for use by residents of the Philippines. Players accessing the Platform from jurisdictions where online gambling is prohibited by law do so at their own risk and in breach of these Terms. bit100 reserves the right to restrict access from any territory at any time to comply with applicable laws and regulations.

3.3 One Account Per Person

Each player is permitted to hold only one (1) registered account on the bit100 Platform. This restriction applies per individual, per household address, per device, and per IP address in cases where a single IP is clearly used for multi-accounting purposes. Players found to hold multiple accounts will have all duplicate accounts permanently suspended, all associated bonus funds forfeited, and any suspicious withdrawals reviewed and potentially reversed.

3.4 Account Registration

When registering an account, you agree to:

• Provide accurate, current, and complete registration information.
• Maintain and promptly update your registration information as needed.
• Not use a name, username, or email address that belongs to another person.
• Accept full responsibility for all activity conducted through your account.
• Notify bit100 immediately if you suspect unauthorized access to your account.

3.5 Excluded Persons

bit100 does not permit registration or active play by individuals who have previously self-excluded from the Platform, persons on PAGCOR's exclusion list, employees or contractors of bit100 or its affiliated companies, or any person who has been banned from the Platform for any prior violation of these Terms.

4 Account Security & KYC Verification

4.1 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username, password, and any two-factor authentication (2FA) codes. bit100 strongly recommends enabling 2FA on your account, which is available in your account security settings. You must not share your login details with any third party. bit100 will never ask for your password via email, live chat, or any other channel.

bit100 employs 256-bit SSL encryption on all data transmissions and uses TLS 1.3 protocols — the same security standards used by major Philippine banks including BPI and BDO. Despite these protections, account security is a shared responsibility, and you are required to take reasonable precautions on your end.

4.2 KYC Verification Requirements

bit100 is required by PAGCOR regulations and Philippine anti-money laundering laws to verify the identity of all account holders before processing withdrawals. KYC verification requires submission of the following:

• A valid, government-issued Philippine ID (accepted: SSS ID, UMID, PhilHealth ID, Philippine Passport, Driver's License, Voter's ID, or Postal ID).
• A clear selfie photograph holding the submitted ID.
• Proof of payment method ownership (e.g., screenshot of GCash account showing the registered name).

KYC documents are reviewed within 24 to 48 hours on business days. Until KYC is completed, withdrawal requests will be queued but not processed. bit100 reserves the right to request additional documentation for enhanced due diligence on any account, particularly where large transactions are involved.

4.3 AML Compliance

bit100 complies with Republic Act No. 9160, the Anti-Money Laundering Act of the Philippines, as amended. All transactions are subject to AML screening. bit100 is legally required to report suspicious transactions to the Anti-Money Laundering Council (AMLC). Any attempt to use the bit100 Platform for money laundering, structuring, or any related financial crime will result in immediate account suspension and reporting to AMLC and relevant Philippine law enforcement agencies.

5 Deposits & Withdrawals

5.1 Deposits

bit100 accepts deposits via GCash, Maya (formerly PayMaya), QR Ph, GrabPay, InstaPay, PesoNet, BPI, BDO, Metrobank, and 7-Eleven CLiQQ. The minimum deposit amount is ₱100 for e-wallet methods. Bank transfer minimums may vary by institution. All deposit methods are listed in your account's Cashier section.

Deposits are credited to your bit100 account balance in real time for instant payment methods such as GCash and Maya. Bank transfers may take up to one banking business day depending on the sending institution. bit100 does not charge fees on deposits; however, your e-wallet or bank provider may apply their own transaction charges.

5.2 Withdrawals

Withdrawal requests are processed within 5 to 30 minutes for KYC-verified accounts using instant payment methods. Bank transfer withdrawals may take up to one business day. Withdrawals can only be made to a payment method registered in the same name as the bit100 account holder — third-party withdrawals are not permitted under any circumstance.

bit100 reserves the right to conduct enhanced verification on withdrawal requests that are unusually large, originate from newly verified accounts, or otherwise trigger AML screening protocols. In such cases, the processing time may be extended pending review.

5.3 Currency

All transactions on the bit100 Platform are denominated in Philippine Peso (₱ / PHP). No foreign currency conversion is applied. Your balance is displayed and transacted entirely in PHP.

6 Bonuses & Promotions

6.1 General Bonus Terms

From time to time, bit100 may offer welcome bonuses, reload bonuses, free spins, cashback offers, and other promotional incentives to eligible players. All such offers are subject to specific terms and conditions published alongside each promotion. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms shall prevail with respect to that promotion only.

6.2 Wagering Requirements

Bonus funds credited to a player's account are subject to wagering requirements before they become eligible for withdrawal. The applicable wagering multiplier will be clearly stated in the promotion terms. Wagering requirements must be met within the validity period of the bonus. Bonus funds that remain unplayed at the end of their validity period are automatically removed from the account.

6.3 Bonus Abuse

bit100 reserves the right to withhold or reclaim any bonus or associated winnings where it determines, in its reasonable judgment, that:

• A bonus was claimed by a player who is ineligible for that promotion.
• Multiple accounts were used to claim the same bonus.
• Coordinated wagering, low-risk arbitrage betting, or other exploitation strategies were employed to fulfill wagering requirements.
• The player has provided false information in connection with a bonus claim.

6.4 Modification of Promotions

bit100 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice, provided that any modification does not retroactively alter the terms applicable to bonuses already credited and partially wagered.

7 Game Rules & Fair Play

All games offered on the bit100 Platform are provided by certified third-party game software providers whose Random Number Generator (RNG) systems have been independently audited and certified for fairness. Live dealer games use physical equipment (cards, roulette wheels) operated by trained dealers in licensed studio environments. bit100 does not modify game outcomes.

Each game on the Platform has its own set of rules accessible within the game interface. Players are responsible for understanding the rules of any game before wagering real money. In the event of a technical malfunction during a game round, the affected round will be voided and any wager placed will be refunded to the player's balance. No winnings from a malfunctioned round will be paid.

8 Prohibited Activities

The following activities are strictly prohibited on the bit100 Platform:

• Using automated software, bots, scripts, or any technology designed to give an unfair advantage in games or to automate betting activity.
• Collusion with other players to fix game outcomes or share information in real-time during live dealer games.
• Attempting to exploit software bugs, glitches, or vulnerabilities for financial gain. Any winnings obtained through exploitation of errors will be voided.
• Using the Platform for any form of money laundering, structuring, or other financial crime.
• Registering or using the Platform on behalf of another person without their explicit authorization.
• Engaging in fraudulent chargebacks on deposits previously wagered on the Platform.
• Using VPNs, proxies, or other technical means to circumvent geographic restrictions.
• Harassment, threats, or abusive conduct directed at bit100 staff, other players, or live dealers.

9 Intellectual Property

All content on the bit100 Platform — including but not limited to the brand name, logo, website design, interface layouts, game graphics, text, and software code — is the intellectual property of bit100 or its licensed content providers. Nothing in these Terms grants you any right, title, or license to use, reproduce, distribute, or create derivative works from any bit100 intellectual property without explicit prior written consent.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform strictly for personal, non-commercial recreational gaming purposes as permitted by these Terms. This license terminates automatically upon closure or suspension of your account.

10 Privacy & Data Protection

bit100 collects, processes, and stores personal data in accordance with the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. The types of data collected, the purpose of collection, your rights as a data subject, and the measures we take to protect your information are described in detail in our Privacy Policy, which forms an integral part of these Terms.

By creating an account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including the sharing of relevant data with PAGCOR, the AMLC, and other regulatory bodies as legally required.

11 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, bit100 and its directors, officers, employees, agents, and licensors shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive losses arising from your use of the Platform.
• Loss of winnings resulting from game malfunctions, server errors, or network interruptions beyond bit100's reasonable control.
• Unauthorized access to your account resulting from your failure to maintain adequate password security.
• Any losses arising from your reliance on information provided on the Platform that is subject to change without notice.
• Temporary unavailability of the Platform due to scheduled or emergency maintenance.

Nothing in this clause limits bit100's liability for fraud, willful misconduct, or any liability that cannot be excluded under Philippine law.

12 Responsible Gaming

bit100 is committed to promoting responsible gaming and takes its obligations under PAGCOR's responsible gaming framework seriously. Players are reminded that gambling is a form of entertainment, not a reliable source of income. If you feel that your gambling is becoming problematic, we strongly encourage you to use the responsible gaming tools available in your account:

• Deposit Limits — Set daily, weekly, or monthly deposit caps on your account.
• Loss Limits — Cap the amount you can lose within a defined period.
• Session Time Reminders — Receive alerts after a defined period of continuous play.
• Cooling-Off Period — Temporarily suspend your account for a chosen period (24 hours to 6 weeks).
• Self-Exclusion — Permanently close your account with no possibility of reopening for a minimum of 6 months.

bit100 requires all players to be 21 years of age or older in compliance with Philippine gambling laws. For more information on responsible gaming resources, visit our dedicated Responsible Gaming page.

13 Account Termination & Suspension

bit100 reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within a reasonable time frame.
• Provision of false, inaccurate, or fraudulent registration or KYC information.
• Engagement in any prohibited activity as described in Section 8.
• At the direction of PAGCOR or any other competent Philippine regulatory authority.
• Initiation of a chargeback on a deposit that has been wagered on the Platform.

Upon closure of an account for breach of Terms, bit100 reserves the right to withhold any balance pending investigation. If no breach is found following investigation, remaining real-money balances will be returned via the player's last registered payment method. Bonus funds are forfeited upon account closure under all circumstances.

Players may close their own accounts at any time by contacting bit100's customer support team via live chat from the Platform. Account closure requests will be processed within 24 hours. Real-money balances will be refunded to the registered payment method after any outstanding KYC requirements are satisfied.

14 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

In the event of a dispute, players are encouraged to first contact bit100's customer support team, which will endeavor to resolve the matter fairly and promptly. If a resolution cannot be reached at the customer support level, the matter may be escalated to bit100's compliance team for formal review.

As a PAGCOR-licensed operator, bit100 is subject to the regulatory oversight of the Philippine Amusement and Gaming Corporation. Players who remain dissatisfied after exhausting bit100's internal dispute resolution process may contact PAGCOR directly through official PAGCOR channels.

Any legal proceedings arising from these Terms shall be brought exclusively before the competent courts of the Philippines, and both parties irrevocably submit to the exclusive jurisdiction of those courts.

15 Amendments to These Terms

bit100 reserves the right to modify, update, or replace these Terms at any time. When material changes are made, bit100 will post the updated Terms on this page with a revised "Last Updated" date and, where the changes are significant, may notify registered players via email or in-platform notification.

Your continued use of the bit100 Platform following the posting of revised Terms constitutes your acceptance of those changes. If you disagree with any updated Terms, you must stop using the Platform immediately and may request account closure as described in Section 13.

16 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact the bit100 support team through our live chat feature available directly within the Platform, available 24 hours a day, 7 days a week, every day of the year.

You may also reach our team by email at: [email protected] (please note: this address is provided as plain text — do not click; copy and paste into your email client).

For regulatory matters related to PAGCOR licensing, players may also refer to the official PAGCOR website through their own browser for guidance on player protections and regulatory standards applicable to licensed Philippine online gaming operators.